Shipping Policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after payment is confirmed. You'll receive a confirmation email once your order ships.

Delivery Times

Estimated delivery is typically 2–4 weeks from the date of dispatch. In many cases orders arrive sooner, but please allow the full window before reaching out, as transit times can vary by destination, carrier, and season.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order.

Tracking Your Order

A tracking number is provided via email once your order has shipped. Please note it may take a few days for tracking information to update after dispatch.

Delays

While we do our best to meet our estimated timelines, delays can occasionally occur due to customs, high demand, weather, or carrier issues beyond our control. We appreciate your patience and are always here to help if you have questions.

Incorrect Addresses

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly provided address. If you notice a mistake, contact us at cervilabs@gmail.com within 12 hours.